Manage My Policy

All changes requested will be reflected on this site the next time you log in. 
Renters Insurance policyholders can transfer their policy to their new rental property. Simply login and click moving in the main navigation under "my policy" section. If you purchased a home, you may cancel your policy on our full site.

Condominium insurance policyholders can change their address or request policy cancellation by contacting us.
We are required by law to automatically renew your policy unless otherwise advised. Your renewal premium will be billed and collected in the same manner as your current billing method.


Policy Documents

Once you've purchased your policy, you may use the Declarations page of your policy as proof of insurance. You can access the Declarations page in the "policy documents" section of the site.
Liability coverage provides protection for you if you are responsible for damages to another resident's property. Most communities require residents to purchase liability coverage. This requirement ensures that your entire residential community will be protected regardless of who is at fault for damages.
A Renters Insurance policy covers both your liability and your belongings. A Liability-Only policy only covers your liability and DOES NOT cover your belongings.

A Condominium Insurance policy covers both your liability and your belongings.


Billing & Payment

If you elect to enroll in Auto Pay, we will securely save your credit card information on our system for future transactions.
Payment transactions are presented to your financial institution immediately following your submission of your payment and will be reflected on this site within 48 hours.
Yes, simply click the "Update" link on the Payment Method.



The time frame for processing and settling a claim is dependent on validating coverage and reviewing proper documentation.
Absolutely, you may visit the full site to check the status of your claim and of each document you submitted.
If you had a Personal Property loss, submit the a listing of the items you are claiming online. Also, provide your police or fire report, and proof of ownership as soon as you have it available. This will helps the adjuster get started on your claim right away. 
As with all insurance policies, certain limitations apply. Your policy has a reduced coverage amount on items like money, gold, jewelry, watches, and other personal belongings. Please refer to Section I of your policy documents for further details.
No - Section I Exclusions - we do not insure for loss caused directly or indirectly by power failure, meaning the failure of power or other utility service if the failure takes place off the residence premise.


Update Your Profile

You can reset your password by clicking on the "Forgot Password" in the customer login section.
Yes. Once you complete your change request, you will receive a confirmation message and email.
No, we will never ask you for your password.